Waterloo House Surgery - Doctors surgery opening times and what to do when we are closed

Opening Times

	Times
Monday	08:00 - 18:30
Tuesday	08:00 - 18:30
Wednesday	08:00 - 18:30
Thursday	08:00 - 18:30
Friday	08:00 - 18:30
Weekend	closed

Surgery Times

child_sore_throat Surgeries are held throughout the day at the following times:

08:30 – 10:30
14:00 – 15:00
15:00 – 17:00
15:30 – 17:30
17:00 – 18:30

The treatment room is open throughout the day from 09:00.

Appointments are required for the Doctor and the nurse, this can be done by ringing or calling into the surgery

When We Are Closed

When we are closed, Cumbria Health On Call (CHOC) offers patients registered with our practice GP services for urgent advice and treatment.

The practice telephone (772123) is transferred to CHOC during evenings and weekends and will connect you to one of their operators or you can telephone CHOC direct on 03000 247 247

NHS Direct

In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Noticeboard

OUT OF HOURS PHONE NUMBER

IF YOU REQUIRE MEDICAL ASSISTANCE OUTSIDE OF THE GP OPENING HOURS PLEASE CALL CUMBRIA HEALTH ON CALL (CHOC) ON 03000 247 247.

IF YOU HAVE A LIFE THREATENING MEDICAL EMERGENCY PLEASE DIAL 999.

PLEASE NOTE: For one afternoon per month we focus on staff development and training, and during this time the surgery will be closed. If you require medical assistance during this time please dial 03000 247 247. Below is a list of planned afternoon closure dates, the surgery closes at 13:00:

TUESDAY 14TH MAY 2013, WEDNESDAY 12TH JUNE, THURSDAY 19TH SEPTEMBER, WEDNESDAY 16TH OCTOBER, TUESDAY 19TH NOVEMBER AND THURSDAY 5TH DECEMBER 2013.

CARERS

The surgery works closely with West Cumbria Carers and Caroline the support worker - if you would like more information, please ask any member of the surgery team

SHARED RECORDS

Improving your care

Health services in Furness are introducing 'shared records'. Shared records allow health professionals to share some limited information from your medical records with other health services that provide you with care. For more information please pick up a 'changes to your medical records' leaflet from the surgery. more information is also available at www.cumbria.nhs.uk

Further Information

Join our Patient Group